Privacy & data

Responsible information stewardship.

We collect only information needed to respond, administer participation, operate accreditation and protect system integrity.

Personal information should have a clear purpose, controlled access and a defensible retention period.Country-specific notices may supplement this public statement where required.

Information we handle

This may include contact details, organisation and role, enquiry content, membership or Centre application records, inspection evidence, complaints, consent records and limited technical or security information.

Why we use it

  • Respond to enquiries and requested communications.
  • Assess membership, partnership or accreditation participation.
  • Operate inspections, monitoring and the public register.
  • Address complaints, safeguarding matters and legal duties.
  • Maintain service security and accountable records.

Controls and choices

Access is limited by role, sensitive evidence is not automatically made public, and records are subject to appropriate security and retention controls.

For access, correction or privacy concerns, use the contact form.